Personalization & Customization Information
Inspired to create your own customized awards and gifts for your organization? Easily order online or call today at 1-813-685-0792. When customizing with your logo, you will receive a FREE Art Proof within 48 - 96 hrs for your review & approval. Our expert awards artist will make it look spectacular!
Logo Requirements for Award Products
Please provide logo files in a vector format saved from either Adobe Illustrator or Corel Draw. (We cannot create your logo from Microsoft Word, Excel, PowerPoint or other presentation files).
Preferred: a vector format saved from either Adobe Illustrator or Corel Draw.
- Acceptable file formats include .cdr, .ai, or .eps
- Please convert all fonts to curves or outlines (or supply all necessary fonts).
- There should be no linked or embedded objects in your file.
- For engraving and 1 color imprint methods: all graphics should be in black and white.
Accepted: non-vector/raster format files such as .jpg or .png
- A one-time logo conversion fee will be applied to your order.
- Up to 48hrs of additional art proofing time.
- For engraving and many imprint methods: Gradients, Shading, and Shadows will be removed and be rendered in black and white.
BHiveAwards.com Art Department assumes no responsibility for logos submitted that do not meet our logo art specifications. Our Art Department will still make every effort to work with the file submitted, but please note that there will be an automatic Logo Conversion Fee charge if the logo provided needs to be converted from raster to vector format.
Files may be e-mailed to Sales@bhiveawards.com with your order number.
Please Note: Customer represents that the use by BHive Awards Apparel & More LLC of copy and material submitted will be in compliance with all laws. Customer assumes all liability for any violation of any intellectual property rights and shall hold harmless and indemnify Awards.com for any claim or action regarding same. If you require more than 1 original art proof and up to 1 reproof, additional charges may occur.
Engraving Info
Please be sure that your instructions clearly indicate how you wish your personalization to appear. We will replicate the exact letters and spaces that you submit.
Most personalized items ship within 5 business days of receipt of your instructions. The actual number of days for a particular item will be displayed on the personalization entry page at checkout and on the product pages. Time in transit is not included in production
Online Orders:
If you upload your personalization file or use our form. You will be able to review your engraving instructions in the shopping cart. If you chose to "send it later" please email instructions to sales@bhiveawards.com. Be sure to include your order number with your request.
Existing Orders:
To send personalization information for a product you have already purchased, please call us at 1-813-685-0792 or email instructions to sales@bhiveawards.com. Be sure to include your order number with your request.